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New Users

New users who haven't signed up yet.

Guide for New Users

Follow this step-by-step guide to apply for your Ghana passport for the first time.

1

Create Your Account

Visit the passport application portal and create a new account using your phone number, email address, and a secure password.

What to do:

  • Go to the application portal
  • Click 'Sign Up' or 'Create Account'
  • Enter your phone number and email
  • Create a strong password (min. 8 characters with uppercase, lowercase, numbers, and special characters)
  • Verify your account using the OTP sent to your phone or email
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Tips
  • •Use a phone number or email you have access to - you'll need it for OTP verification
  • •Save your login credentials securely
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2

Start Your Application

Begin a new passport application by selecting your application type and providing basic information.

What to do:

  • Log into your account
  • Click 'Start New Application'
  • Select application type: NEW (first-time)
  • Select applicant type: Self, Minor, or English Illiterate
  • If applying for a minor, provide legal guardian details
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Tips
  • •Have your documents ready before starting
  • •You can save and continue later if needed
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3

Complete the Application Form

Fill out the 5-section application form with your personal details, documents, and guarantor information.

What to do:

  • Section 1: Personal Information (name, DOB, contact, physical details, passport photo)
  • Section 2: Evidence of Citizenship (birth certificate, parent info)
  • Section 3: Supporting Documents (upload required documents)
  • Section 4: Guarantors (provide 2 guarantors with contact details)
  • Section 5: Witness Information (name, address, relationship)
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Tips
  • •Upload clear, legible copies of all documents
  • •Your passport photo should meet official requirements
  • •Ensure guarantor information is accurate - they may be contacted
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4

Select Service & Make Payment

Choose your passport service type, book size, and complete payment through the secure Ghana.gov gateway.

What to do:

  • Review your application summary
  • Select service type: Regular, Expedited, or Premium
  • Choose book type: 32-page or 48-page
  • Select your country and PAC location
  • For Ghana: Free doorstep delivery included, or choose Post Office pickup
  • Complete payment via Ghana.gov (Mobile Money, Card, or Bank Transfer)
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Tips
  • •Premium service offers fastest processing. 24-hour express also available at GHS 2,000
  • •48-page passport is better for frequent travelers
  • •Fees have been reduced by 30% — Regular 32-page starts at GHS 350
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5

Book Your Appointment

Select an available date and time for your biometrics appointment at your chosen PAC.

What to do:

  • View available appointment slots
  • Select your preferred date and time
  • Confirm your appointment
  • Download and print your appointment slip
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Tips
  • •Book early to get your preferred date
  • •Keep your appointment slip safe - you'll need it at the PAC
  • •You can reschedule if needed through your account
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6

Visit PAC for Biometrics

Attend your appointment at the Passport Application Center to provide biometric data and submit documents.

What to do:

  • Arrive 15 minutes before your appointment
  • Bring your printed appointment slip
  • Bring all original documents
  • Provide biometric data (fingerprints, photo)
  • Submit physical documents for verification
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Tips
  • •Dress appropriately - your photo will be taken
  • •Ensure your appearance matches your uploaded passport photo
  • •All original documents must be presented
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7

Receive Your Passport

Track your application status and collect or receive your passport once it's ready.

What to do:

  • Track your application through the portal
  • Receive SMS/email notifications at key stages
  • For Ghana: Free doorstep delivery to your address
  • For international: Collect at the PAC
  • Sign for your passport upon receipt
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Tips
  • •Processing time varies by service type selected
  • •Verify all details on your passport immediately upon receipt
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Ready to start your application?

Create Your Account